FAQs

IMPORTANT INFORMATION about Collaboration Items
In regards to collaborations. Me or my team cannot help with purchases or issues related to items I do not personally control the sale for. Depending on the item or the specific issue, my team will either try to help or redirect you to the proper CSR. Please make sure you read the purchase information on MP or check the store brand/creator in advance.
About events
All invitations to events MUST be sent to Miwa Bunny in-world or to [email protected].
I need an item redelivered:
Redeliveries can be found on the unpacker HUDs and in the store to the left of the front desk. I have redelivery for both Allomancy and Caspervend and are marked on the unpacker HUD by their logos.
If it is a MP purchase search Seydr or Yukio Ida in "My Account" > "Order History". If all else fails then please go to our discord and create a support ticket. Provide all proof and explain your issue with as much detail as possible in your ticket, as it assists us in quickly getting the issue resolved.
For relay for life items, you will need to create a ticket with our store bot and provide proof of purchase.
Are you looking for a Spokesperson/Model/Blogger?
Not right now, but when and if I begin looking for one, We will post a casting call via social media.
Are you available for comissions?
No. I do not take commission work.
Do you take requests?
Nor per se. While we appreciate any kind of inspiration, take into account that IP copyright exists and I will not recreate something exactly even if I do love the concept. Posting/sharing also never guarentees I will eventually make the thing.
Would you like to join malls/venues?
Roleplay Sims; Send notecard invitation to Miwa Bunny
Clubs and Malls: Not at this time.
Are you interested in sponsoring a venue?
You can send all your information to Miwa Bunny in-world, but understand sending an invite does not guarantee I will sponsor it. If there is a time where I feel inclined to sponsor a particular venue me or my manager will reach out.
Do you have giftcards available?
We do not have giftcards available for purchase.
I am wearing the applier but nothing is happening, what do I do?
Check to make sure the body is up to date.
For Materials, check under graphics (ctrl+p) > advanced that advanced lighting model and ambient occlusion are on. A lot of my skins are BOM and I use appliers exclusively for the materials on bodies. For newer mesh that no longer uses Omega, if I ever choose to update an item it will be announced via my social media.
Will there be an update for XXXXX product to new bodies?
For most things, no. If an update becomes available the announcement will be made public at the time, but for older collaborative items they are considered finished.


Seydr Policy

Est. in 2008All sales are final.All products are sold as-is and are true to advertisement. Demos are usually readily available.IF A DEMO IS AVAILABLE, ALWAYS TRY IT FIRST! We are sorry but we won’t refund for an item you bought and you don’t like because you didn’t try the demo first.If you somehow double purchased, please provide transaction history and I will refund the extra purchase, but please be mindful constant reoccurence will result in me not reimbursing you anymore.If you have an issue or need any assistance, please go to the mainstore or our discord and submit a ticket, my team will answer your request within the next 24 hours.Items made in collaboration with Trap are at Selos's store and are on the MP sold between our two stores. There will be no updates or additional sizes made on those products.Items made in collaboration with any other store will be listed either on their store or mine and once they have been created there will not be any further updates available. If you need help, you either need to contact their CSR or you may create a ticket with us but depending on the issue you will be either helped, redirected to their CSR or to our FAQ.Personal use texture edits are fine, you do not need my permission.Edits made to my skins and products for commercial use is strictly prohibited and legal action will ensue should this be discovered.